This privacy policy describes how and why www.nwlextech.com (“we”, “us” and “our”) collects, uses and stores your personal data when you access our website.
To access our services which includes a blog, learning resources, quizzes belonging to specific resources, and to track progress in specific courses that we offer, as well as to send important communications about the website or resources, we collect the following personal data:
Cookies: small text files stored on your device. We use cookies to operate and improve our service. We classify our cookies into the following categories:
Essential Cookies: These are necessary for the website to function properly and cannot be disabled in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or remembering your session.
The following table describes the purpose, necessity of processing and legal basis for collecting your personal data:
| Purpose | Necessity | Legal basis under the (GDPR) |
|---|---|---|
| Account creation and access | To register your account, authenticate you, and enable access to learning materials | Performance of a contract (Article 6(1)(b)) GDPR – necessary to provide the service |
| Tracking course-progress and quizzes | To save, retrieve, and display our learning progress | Performance of a contract (Article 6(1)(b) GDPR - necessary to provide the service |
| Service Communications | To send important information about your account, password resets, website updates or critical changes. | Performance of a contract (Article 6(1)(b) GDPR) and Legitimate Interests (Article 6(1)(f)). |
| Website operation and Security | To keep our website secure, prevent misuse, and maintain performance | Legitimate interests (Article 6(1)(f) GDPR) |
| Payment Management | To process payments, manage your subscription status, and provide access to premium content | Performance of a contract (Article 6(1)(b) GDPR): necessary to provide the paid service |
Your personal data collected from our website will be stored until you have an account with us. If and when that ceases to be the case, your personal data will be deleted irreversibly and immediately. Accounts may be deleted from the ‘Edit Profile’ section of our website.
Accounts that have been inactive for over 6 months will automatically be deleted with prior notification that are sent via email 45 days, 30 days, 15 and 3 days before deletion.
Where you purchase NWLexTech Premium, certain billing information and transactional records may be retained for longer periods by our payment processor Lemon Squeezy in order to comply with applicable financial, tax, and legal obligations. In such cases, data will be retained only for as long as required by law, after which it will be securely deleted.
We have implemented and continue to update appropriate technical and organisational measures to protect your personal data. Your account password is securely hashed, and we rely on the robust security of our professional hosting provider (Render) to protect our infrastructure.
On the organisational side, access to your personal data will be strictly limited to a ‘need-to-know’ basis. This means we, the side administrators, will only access your data when it is essential to perform a specific task, such as troubleshooting an account issue, investigating a security concern, or responding directly to a data request from you.
We do not sell your personal data. We may share your data with third-party service providers who assist us in operating our website and providing our services, under strict data processing agreements, where applicable. These providers include:
We will only share your data where there is a legal obligation to do so, or to protect our rights, property or safety, or that of our users and others.
Some of our third-party service providers, including our hosting provider (Render) and payment provider (Lemon Squeezy), may process your data outside the European Economic Area and Switzerland, including in the United States. Where such transfers occur, they are conducted in accordance with applicable data protection laws to ensure your data remains protected.
Under the GDPR, you have the right to:
You can easily exercise some of these rights directly from your ‘Edit Profile’ section. To exercise other rights, or if you have any further questions, please do not hesitate to contact us at info@nwlextech.com. We will attempt to respond to any queries within 5 working days.
This website is intended for users who are 18 years of age or older. We do not knowingly collect personal data from children under the age of 18. If you are under 18, you may not use this service or create an account. Please read the terms of service for further information and do not hesitate to email info@nwlextech.com for further information.
Email: info@nwlextech.com